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For those that don’t know what the Avengers are, it is a superhero movie series, to call it a movie series may be the understatement of our cinema lifetime, but more on that later. My family and I went and watched the latest movie, “Avengers End Game” in theater, and we all thoroughly enjoyed it. My mind was spinning with what this movie could teach us about independent adjusting and life in general.

So here I am, and I promise there is something here for you whether you enjoy superhero movies or not. I view all independent adjusters and appraisers as superheroes. We have a huge task asked of us each day and where else better can we learn how to be superheroes than from the movies?

So here are my ten lessons that Avengers End Game can teach us about independent adjusting… don’t worry any spoilers here.

 

1. Despite Changes in Technology… You Can Thrive

At a time when many people would say movie theaters are dead and on-demand entertainment like Netflix, Amazon, Hulu, and YouTube are the future, Marvel Studios has found a way to build something enduring and profitable.

Avengers isn’t just a movie or even a series like Teenage Mutant Ninja Turtles, or Harry Potter … Marvel (The creators) built a UNIVERSE.

This universe spans 22 movies that all built onto each other’s storyline and climaxes into a single movie… Avengers End Game. This number doesn’t even consider their spin-off series that are on the Netflix’s and other on-demand sources, but despite all the changes to how we are being entertained Marvel is thriving and finds a way to not only stay relevant but revolutionized movie storytelling.

We as independent adjusters can learn to do the same. As photo apps change the landscape of what it means to be an adjuster, we must be willing to adapt and find new ways to be successful. Our industry may be changing, but we can not only survive, but thrive in it.

 

2. If You Are Going to Do It… Do It Great

There have been so many HORRIBLE superhero movies in the past until Marvel started making this epic universe of movies most of us had all but given up hope that comic book character movies could be any good. We accepted the fact that we couldn’t have cool cape wearing characters and good movies, but Marvel proved you could have both.

Marvel embraced doing it GREAT. They could have half done it, but they didn’t. They gave it all they had and went for gold.

We IA’s need to do the same thing. If we are going to be super adjusters, we need to embrace the fact that just being another “lousy independent adjuster” is unacceptable, if we are going to do it… we need to be GREAT.

 

3. Make It About More Than Just You or Money

The characters in the movie are faced with unlikely odds of success. In the previous movie, Avengers Infinity Wars, half of the earth’s population was killed off by an evil tyrant from space, Thanos.

The heroes of the movie are left trying to understand and cope with the situation. As they try and figure out a way to save the day, they all face the decision of whether to give up… or not. Ultimately as great heroes do, they decide that it is way bigger than themselves. That they must risk their lives for the good of others.

We as independent adjuster’s face astronomical odds at any given point and time and we need to face the fact that this isn’t simply a job… it isn’t just about us… it is about our family, our loved ones, those we serve, and ultimately about freedom for our family and us.

Find your motivation and make it BIGGER than just you. Otherwise, you’ll be tempted to give up when the chips are down.

 

4. Have a Plan

Iron Man, Captain America, Hulk, Black Widow, etc. all embark on a mission, but before they fly headlong into danger, they tediously devise a plan and understand how that plan will work BEFORE starting.

Too often we independent adjusters fly by the seat of our pants. Whether you are struggling to get started or are looking to take your career to the next level by adding a new service we too often don’t have a plan of attack and suffer defeat at the hands of being unprepared and unaware.

If you need help with a plan check out my books for getting started in your career, the Independent Adjuster’s Playbook, or on expanding your adjusting business with the Networking Adjuster’s Playbook by visiting IAPlaybook.com or search for IA Playbooks on Amazon.

 

5. Be Ready to Improvise

As all good movies do, there are massive plot twists in Avengers End Game. The characters must adapt and improvise to survive. Even with their perfectly crafted plan, it doesn’t go perfect, but with their core mission in place and knowing the steps they need to take they can deviate from the plan and execute.

Don’t be trapped or imprisoned by any roadmap that is presented to you. We are helping you shape your first few steps, and you must improvise in your life and career to execute the plan imperfectly as you face various situations.

Never abandoned the mission and don’t forget the mission even when things go south. You are the superhero in this story… act like it.

 

6. The Old You is Appalling… Change

My favorite character, Hulk, is hilarious in this movie. Hulk has undergone much change throughout this series. The Hulk is a green raging monster that takes over its host, Bruce Banner’s body and smashes things.

It is very similar to Jekyll and Hyde kind of thing, but in this movie Banner (the person) and Hulk have learned to work together and exist at the same time. At one point in the movie, Hulk is trying to act like his “old self,” and he says that he is appalled by all this smashing, but he’ll do it.

The point is, don’t hold yourself back from changing. When you realize something about your estimate writing, customer services skills, etc. need improving… IMPROVE and change. There are appalling things about all of us, and we must be willing to grow into the adjuster we need to be, not what we used to be.

 

7. Trust Others; You Need Help

In Marvel’s Universe Captain America and Iron Man are like a quarreling married couple always bickering and taking jabs at each other. Many movies ago they fought each other… nearly to death. (see Captain America: Civil War)

In Avengers End Game they must come to grips that they need each other and others. Without everyone involved, the mission would fail.

This is a lesson we can learn as well. You need other people. You aren’t a lone ranger and can’t do it alone. Whether it’s trusting the guidelines, calling an inside adjuster to ask a question, communicating to others through status, or asking a question inside of the IA Path Community, don’t go at this alone… you aren’t alone.

 

8. Stop and Enjoy Your Family

Throughout the movie family and loved ones is the key to why EVERYONE is fighting this ridiculous battle, but the heroes place a priority on their family. They realize that without their family it would all be for not.

Don’t make the mistake to get so wrapped up in your mission or earning a living and being a successful adjuster that you miss the very reason you are on this mission in the first place.

Take time to be with your family, make a conscious decision to say NO to your career and other pulls on your time and YES more to your family. I don’t believe when we look back on our life, we’ll ever regret that decision, but many people have regrets about how little time they spent with their family.

 

9. Rest Easy Knowing You Did Your Best

In Avengers End Game, some of the characters are drawn into the continuing fight because they have a nagging feeling that they can do more, they can serve better, they have a responsibility to fight and that they had failed in the previous movie, Avengers Infinity Wars, (which they did)

They know even if they ignored the fight and gave up, which would likely ensure they would live a nice peaceful life, they wouldn’t be able to live with themselves because they didn’t do all that they could do to keep their loved ones and other people safe.

As you journey as an independent adjuster brings EVERYTHING, you’ve got to the fight and put it all on the line. Don’t hold back, when you are working have NO REGRETS. Give all you can give and rest easy at night knowing you did your best. There are no promises, but if you look back and feel like you mailed it in on your family and loved ones and failed at your career because you didn’t give your best… would you be able to rest easy?

 

10. Do Whatever It Takes

The mantra throughout the movie is “Whatever it Takes.” These Avengers know that sacrifices must be made to win the day and they are ready to make those sacrifices. They know they may need to even lay down their life for the success of the mission.

We may not be faced with life and death in our jobs, thank God, but there will be times when success will come at a cost. You will have to sacrifice to get started in this career. You WILL have to sacrifice money, time, effort, and Netflix binges to continue to be a successful IA.

Are you ready to do whatever it takes? Do you want this freedom for you and your family so bad that you’ll embrace the pain it takes to see the mission through, whatever it takes?

 

As you continue in your own super story helping one person at a time, take away these lessons and apply them to your journey, remember that

  1. Despite Changes in Technology… You Can Thrive
  2. If You Are Going to Do It… Do It Great
  3. Make It About More Than Just You or Money
  4. Have a Plan
  5. Be Ready to Improvise
  6. The Old You is Appalling… Change
  7. Trust Others; You Need Help
  8. Stop and Enjoy Your Family
  9. Rest Easy Knowing You Did Your Best
  10. Do Whatever It Takes

Be super at whatever you do and Claim Your Life….

because WE ARE IA’s

Your Guide,

Chris Stanley

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