Today we are talking about customer service and how you can have the strategic advantage in your IA business by providing customer service.

My guest today is Patrick Kelahan, former staff adjuster, turned consultant and always an advocate for customer service. Pat reveals how much customer service is dying in most industries, but is so important for our success as independent adjusters.

Now it’s time to call and to talk with the King of Customer Service, Patrick Kelahan.

Name – Patrick Kelahan

Company – Customer service advocate

Location – Buffalo, New York

Superpower – Customer Service

Contact – Pat’s LinkedIn Profile
Pat’s Articles on INSNerds.com
716-870-1221 – cell phone

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Podcast Sponsor
ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand what type of claims you are working then you should check out ACD.

Podcast Sponsor

ACD –If you are an IA looking for more work, if you are wanting to diversify where your claims are coming from, and expand what type of claims you are working then you should check out ACD. Email them to join their network by clicking HERE

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